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Springhead Medical Centre
 Springhead Medical Centre
national health service




What is Patient Services?


With Patient Services you can now view, book and cancel appointments at your local GP surgery from home, work or on the move — wherever you can connect to the internet.


You can also use Patient Services to order your repeat prescriptions. No more having to ring, email or bring in the green repeat slip - just log on and click the items you require.


What is more, because Patient Services is a 24 hour online service you can do this in your own time, day or night.



Online Access to Your Record


From 1st April 2015 you can use Patient Services to access your medical record. If you already use Patient Services for appointments and repeat medication, you will need to bring in proof of ID before you can use the Access to Records Service. See the access to Medical Record page for more information.



How do I register for Patient Services?


You must register for a username, password and a user token. This information will be emailed to you using the email address you provide as part of the registration process.


A copy of the registration form is available "here". Please complete it and return it to the surgery. You will have to bring in TWO forms of ID to register. One to confirm your identity eg. Passport or Driving Licence and to confirm your address a bank statement (a utility bill is NOT acceptable)


If you are wanting to register a child for Patient Services you must provide ID to prove that you are the parent/guardian of the child. Once a child reaches 14 access will be suspended and they will have the opportunity in discussion with their parent/guardian to have access rights assigned to them rather than their parent/guardian.


Once you have your username, password and user token you can register for Patient Services "here"


VISION have produced a video in YouTube that shows you how to register - please follow this LINK to view


Is my information secure? 


All information that is sent to your surgery via Patient Services is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.



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